Customer Service

CUSTOMER SERVICE

Delivery

We do our best to provide you with a high-quality product at a competitive price and fast shipping

In the unlikely event that you are not satisfied with our service or delivered products, please contact us via the following address:

e-mail: info@tubedirect.nl

phone: +31 50 211 5380

 

Return shipments and Replacement

In accordance with our general conditions, you are entitled to a trial period of fourteen days and a guarantee on the products delivered by us, unless explicitly excluded.

In the event of a return shipment, we ask you to wait until you have received a written permission from us (RMA).

For products that fall under the guarantee, you are entitled to a replacement product.

 

We only want satisfied customers and our ambition is in the event of a complaint to get together.